Meal Delivery FAQs

We’ve developed a one-stop guide to answer common questions about meal delivery solutions. Discover how prepared meal delivery services work, whether the meals are right for you, how long you can safely store them in the fridge, how to plan meals for the week, how to tailor those plans to the size of your family, and more!

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Meal Delivery FAQs

1 . What is FreshlyWell?
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Freshly began with a simple seed: To make eating better effortless, in a world where convenience equaled compromise. FreshlyWell is a continuation of that vision—the dedicated B2B arm of Freshly that’s tailored to holistic wellness & nourishment, at scale.

Designed specifically for employers, organizations, and member communities of all shapes and sizes, our affordable & healthy meal delivery service has flexibility at its foundation. Our offering includes personalized discounts, subsidies, and end-to-end mealtime solutions for all your needs—on site or at home—all powered by the nationwide leader in fresh-prepared meal delivery.

Rooted in health, crafted for convenience, and designed for everyday life, our suite of products make mealtime effortless. No matter your audience, good health begins with great food—let us bring it to the table.
2 . How can my organization work with FreshlyWell for meal delivery solutions?
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FreshlyWell will work with you to understand your needs and develop a meal delivery solution that works best for your organization. We have both on-site and at home meal delivery options that allow you to customize the offering to match your needs and budget. 

With our on-site delivery solutions, we’ll place our Freshly Smart Fridge at one or multiple locations for the ultimate convenience, provide your organization with meals in a grab-and-go manner accessible via your cafeterias, micromarkets and more, and help cater your mealtime occasions without the hassle and expense of caterers. 

With our at home delivery solutions, we’ll work with you to develop a meal subsidy program (fully or partially paid) and provide meals that can be self-selected or managed on behalf of your people and shipped directly to their homes to enjoy. We can also develop an exclusive discount or bulk gift card program to provide your people an incentive or perk to show your appreciation.
3 . What makes FreshlyWell different from other meal delivery companies for businesses?
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Our differentiation is rooted in the fact that our team has many years of experience working closely with key decision-makers in the employer, healthcare, health plan, senior care, and college/university market sectors. We’ll work with your team to tailor the best solution for your needs—whether it’s on-site, at home, or both.

We also bring our best-in-class, healthy, pre-prepared meals to your organization; they’re unmatched in taste, variety, and nourishment—and allpowered by the nationwide leader in fresh-prepared meal delivery. Freshly delivers fresh (not frozen!) meals that are developed by our team of chefs and nutritionists. They're fully cooked, so all you need to do is heat and enjoy, according to the instructions on the back of each meal sleeve. No more worrying about what's for dinner (or lunch). No more shopping, chopping, or cleaning. No more artificial ingredients, chemical preservatives, or highly processed sugars either!

Freshly started because we truly believe that eating fresh, nutritious, and delicious dishes should be easy for everyone. We do the hard work for you—sourcing the highest quality ingredients while ensuring that each meal is nutrient-dense and packed with the good stuff.
4 . How much do meals cost? Do you offer wholesale pricing?
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Our pricing varies depending on your specific organization’s needs, the type of delivery option, and the overall volumes that you order/receive. We offer our clients and partners competitive pricing on our market-leading Freshly meals.
5 . What are the meal portion sizes and shelf life of the meals for business orders?
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Meals weigh approximately 13.6 ounces total, on average, but do fluctuate from meal to meal.

Our meals are chef prepared and delivered fresh, so typically they have a refrigerated shelf life of about 3-7 days. Select items (such as seafood) are best eaten first, so we’ll add a badge on the package to let you know. We usually suggest enjoying these meals within the first few days of receiving your order, but you can always check their exact use-by date on the back-of-pack nutrition label. If you’re ever unable to finish your meals within their shelf life, you can always pop them into the freezer for extended storage. Just be sure to microwave your meal straight from the freezer and add a few extra minutes to reach the 165° F internal temperature that we recommend.
6 . How could working with FreshlyWell support our nutrition and wellbeing needs?
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FreshlyWell provides chef-cooked, nutritionist-approved meals to you and your organization and featuresmeals that fit a variety of dietary needs and preferences with many carb- and calorie-conscious, dairy-free, gluten-free, egg-free and soy-free options available. Our plant-based Purely Plant line contains no meat or other animal products. All of our meals are designed for convenient nutrition as they are ready in 3 minutes or less and require no cooking—simply heat and eat.

FreshlyWell can partner with your organization to design nutritionally tailored meal bundles and menus that best meet the needs of your people, with the added expertise of our Registered Dietitian.  
7 . Where do you deliver meals?
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We have 5 facilities located across the US to ensure meals are fresh-prepared and ready to deliver within our 48-hour window. We’re expanding quickly and aim to build out 10 facilities in the next 3-5 years. We can deliver our meals across the continental United States (lower 48 states). While we deliver to the continental US, there are some areas our delivery partners aren't able to get to within a 48-hour time period. Not to worry though—we're always hard at work expanding our reach!
8 . Does FreshlyWell work with contract food service companies?
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Yes, we work with the largest contract food service companies and are open to learning about your specific needs—and who you partner with—to better serve your organization.

Learn how FreshlyWell can support your meal delivery needs.